For instance, an app that has gone rogue or keeps on crashing will have a great impact on the general performance of the phone. There is always a possibility that one of your apps is causing the problem.
QPST SOFTWARE DOWNLOAD HAS STOPPED WORKING UPDATE
So, this is one thing you should not forget.Ĥth Step: Try booting your phone in safe mode and download the update There were a lot of cases wherein the update got interrupted due to storage insufficiency. So, during the download process, it’s as if there are two firmware packages in your phone only that the new one is yet to be unpacked and installed. You have to know that the first phase of the update process is to download the package, once finished, then the installation begins. If the update is about 1.3GB in size, you must have at least 2GB or storage space left to make sure the new firmware can be downloaded and unpacked successfully. So, if your connection is slow or unreliable, it will take forever for the phone to download the new firmware not to mention the possibility of interruption, which may result to the soft-bricking of your phone.ģrd Step: Your phone must have sufficient storage space for the firmware Remember, updates nowadays go over 1GB of data. In order to pull down updates from Samsung’s or your carrier’s servers, you need not only an active connection but a reliable and a fast one. It will also close all third-party apps that might have something to do with the error.Ģnd Step: Verify you have an active and/or reliable internet connection That said, the very first thing you should do if you’re prompted with that error message is to reboot your phone.Ī simple restart will fix any minor firmware and hardware issues as well as refresh the phone’s memory. Try to follow these very simple steps and see if they can make a difference:ġst Step: Make sure it’s not just a minor firmware issueįirmware updates fail all the time and we actually received a lot of complaints about it since we started taking in questions/problems. Fortunately, this problem can be fixed so it’s worth it if you spent some time troubleshooting it. The error may be triggered by simply trying to manually search for updates through Settings, unsuccessful update process, interrupted update process due to inconsistent internet connection, etc. The “Software Update” in the error message is the service that handles firmware updates. Troubleshooting “Unfortunately, Software Update has stopped” error Make sure you provide us with all necessary details so we can provide you with more accurate solutions. If they don’t work for you or if you need further assistance, then contact us by completing this questionnaire. Find issues that are related or similar to yours and use the solutions we recommended. But before we go any further, if you have other problems with your phone, try visiting our S7 troubleshooting page for we have listed down all problems we already addressed.
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